Red M.

The Mango Money Card appears to be a good deal and so I tried hard to sign up for one. In the end I was successful however the process was insane. Their site is more poorly designed than the original healthcare.gov.

First the site kept saying that "This action cannot be performed outside of the United States." Prior to the oil boom I can understand some people being unsure about whether or not North Dakota is an actual state and apparently there is in fact some bizarre legal grey area in this regard but the rep I spoke with said that in fact Mango considers ND a state and I should just try another browser because I CANNOT REGISTER FOR A CARD BY PHONE... really?! So I tried four different browsers to no avail and called back. Then they said I should try another internet service. I tried BEK (fiberoptic) and then CSI cable with same result.

Finally I registered by turning off the WiFi connection on my phone and using my phone's browser.

The very simple form however took about half an hour to fill out because their site has a forced mobile zoom function, instead of selecting a text box it zooms in. After clicking 100s of times I learned that the trick to filling out the form is to click slightly below the box and if the fourth form field won't work no matter what you try, reload the page because otherwise it never will.

Another mind boggling issue is that the form fields are bizarrely strict. To enter your birthday you must enter 1/1/1900 not ******* or 01/01/1900 or 01-01-1990 or 01 01 1990 or 1 1 1990.

Also if you put a space at the end of any field it is considered invalid.

It took me reloading the page six times to successfully get through filling out the form from beginning to end.

Why did I bother? I guess I wanted to know if it was possible to sign up. It is. Hopefully the card is worth it but I can't imagine the next best card offer has a website this infuriating.