REGINA P.

I purchased 4 tickets to Alaska for July but had to cancel due to COVID-19. I have tried to contact hooper but get nothing but prettied messages. There is no customer service and no phone numbers to call. Tried the airlines and charge card, they said talk to hooper. Can't! I feel like I have been charted and ripped off. Will not recommend this company ever, unless something changes quickly!

I ordered 4 items in extra large due to usually online the sizes aren't exactly right. They could have fit my 7 year old almost. I tried to get a refund or exchange but was basically told good luck. They did offer me $15.00 and told me to give them to a friend! One dress is even made out of some kind of foam! This place is horrible and I would never recommend it to anyone. Not even my enemy.