Same as other customers, I thought I was buying 4 vanishing creams as a one time purchase, that is why I bought 4, so I was very surprised when I got an email next month saying that my shipment was sent, and the worst part is that I didn't even used the first products because I had allergic reaction to it so I was very disappointed about getting another 4 creams that they charged me for and I had not use for them, apparently they put me on a monthly subscription without me knowing, I emailed them immediately and they have the automatic email response, finally they did approved my return, and they said that the refund was going to take from 5-10 business day; but I am still waiting after 20 day of them receiving the items that I sent back, and they are not responding to my emails, I am going to report them to BBB. STAY AWAY FROM THIS PEOPLE!