I get an email informing me they will honor a sale that was not working on their site on the last day. Called back a couple of days later and the rep kept repeating 11:59 the sale ends. I tell him I tried to check out and the discount was not applied, he repeats 11:59. I HAVE AN EMAIL SAYING THEY WILL HONOR THE DISCOUNT! I guess their written word means squaDOUCHE.