William L.

THIS ROYALTY COLLECTING AGENCY HAS COLLECTED
SOUND EXCHANGE ROYALTIES ON BEHALF OF ME AND
MY ARTISTS / RIGHT SIDE OF MY MUSIC. THEY HAVE NOW
TOLD ME THAT BACK IN dEC OF 2021 THAT THERE WAS
AN "OVER PAYMENT". AND HAVE NOT PROVIDED DETAILS
OF INDIVIDUAL SPINS AND WHERE THIS "ACCOUNTING"
ERROR HAS STEMMED FROM. THEY HAVE ALREADY
TAKEN BACK 1094.98 USD OF MY MONEY AND ARE
POSTING THE REMAINING AS A NEGATIVE BALANCE
WITHIN MY CD BABY ACCOUNT. AFTER NUMEROUS
ATTEMPTS AT SPEAKING WITH A REAL P[RSON, I HAVE
BEEN PUSHED TO TALK TO CHAT BOT SUPPORT AGENTS
AND HAVE RECENTLY RECIEVED ONE EMAIL FROM A REP
WITH A " APOLOGY".
I HAVE ALREADY BEEN IN CONTACT
WITH SOUND EXCHANGE, WHO PROVIDES MONIES TO
CD BABY FOR MY ROYALTIES WHO ARE NOW
ESCALATING THE INCIDENT.