Renildo R.’s Reviews of psngames.org & more

Renildo's Profile

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psngames.org

Gaming PC

“Don't Respect the Customer!”

4/5/18

I bought on the psngames.org website five Fortnite Standard licenses and sent me used, invalidated, and blocked licenses. So far the money has not been returned!

Do not buy on this site, they are thieves, do not respect the customer! If you want to avoid being cheated, do not buy!

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Kinguin

Video Games Other

“52/5000 Poor service, with many payment limitations!”

1/25/18

Bad service, with many payment limitations. In general, they do not know what methods of payment are available to their customers and they confuse each other when it comes to service! One hour speaks one thing, the other contradicts itself!

Kinguin and G2 Play are the same company, with different names only. I was offered a means of payment through Smart2Pay and made four payments worth approximately 500.00 dollars, and so far I have not received the games nor the refund... Not to mention that Kinguin and G2 Play are not responsible for the means of payment that offer to their customers, that is; if Smart2Pay does not reimburse me, I will go with the police at the address Smart2Pay is located here in Brazil!

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John S. – Kinguin Rep Over a year old

Dear Renildo,

Thank you for sharing your feedback and voicing your concern.

If you have any suggestions regarding our current, or possibly new, payment methods we would be interested in what you have to say since we value customer feedback for each and every area in which we operate.
We apologize for any inconvenience you may have encountered, positive customer experience is one of our highest priorities.
If you have any issues or questions please remember that our LiveChat is available 24/7 and we're at your disposal.

Best regards,
Kinguin Customer Service