I ordered a Windsor Clockwork Plus from bikes direct, it was delivered today 4/9/15 everything looked ok upon inspection (no damages) until I started the assembly process to find out the forks don't fit on the wheel screws, either the screw is to wide or the forks are to narrow it appears to be a factory defect, when I contacted them with the problem they quickly told me how to fix it, I just had to use a tool to open the fork drop out and it worked perfectly. Of course with some help from youtube here is the video on how to fix a pinched fork drop out. https://www.youtube.com/watch?v=0sTVng_JrQQ
Bike directs reimburse me $40 dollar for fixing the item myself. That was great!.
Now I am enjoying my bike, it is a great bike, thou I am worry for the wheels they are too thin and my city street are in bad shape.
A tip to Bikes Direct, add a page on your site and title it how to fix common problems on your bikes and look for youtube videos and attached the links. Customers will thank you a lot.
I am thinking in getting a cyclecross bike and for sure I will get it brom BD.