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Ordered 2 weeks ago and paid 2 day shipping. Still nothing. Instead of making it right by sending me a new package, they blame the carrier and me. They will not refund my money and are completely rude. Do not use this worthless company. Do not believe the response below. Once they get your money they don't care about you... A little update: another day and still no tubes. They want me to wait and "eventually" my package will get here. Absolutely no timeline. And they don't care. They STILL will not give me my money back. How do they expect me to pay for something that Is lost and never arrived? Use a reputable company. This is not one!
Tip for consumers:
Do not use tube depot at all costs!
R F.'s review of TubeDepot earned a Very Helpful vote
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We are sorry that you are not satisfied with your purchase. Shipping with the United States Postal Service (USPS) has been problematic lately with delays system-wide due to the holiday backlog and covid-19. All packages are being delivered with longer than expected delivery times. We have posted alerts on every page of our website addressing this issue. If your shipment is critical, we suggest using FedEx or UPS services. We do our best to process orders same day and insure they are received by the respective carriers ASAP.