I really wanted the bailey button uggs, price was right but noticed the only way to contact them was by email, no ph#. The website said read reviews, but when i clicked on it could not access it. So i took a chance. Nothing i saw indicated it was chinese affiliated until i pd w paypal days to get conf#, boots arrived looked ok but i got the wrong size.and they have a smell to them. I ordered a uk size, usually the us slot is first when ordering. Emailed co, waited 2 1/2 days for response emailed again. Nothing. Notified mastercard tld them my story. They were great. Thank god. Finally got an email from this chinaman saying $40-$50 ton send back & he wants $20 to boot. (np pun intended) a friend told me how to access reviews & felt a bit better other people got rooked too. Misery loves company... BUYER BEWARE! I LEARNED THE HARD WAY THERE IS NO SUCH THING AS FREE LUNCH!(p.s. No ret adrs on shipping label everything in chinese except my name & adrs & there was a white pwdr on the shippiing box covered w clear tape, i didn't want to open the box)