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Richa A.

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1 Review by Richa

Paula Young

  • Paula Young

“Worst Experience Ever! Felt Cheated!”
12/12/23
Verified purchase

I ordered couple of wigs and 2 other products to reach the minimum for their free shipping code they offered. But when I received the order and saw invoice I was still charged for shipping. I called customer service and they claim I never entered the code for free shipping and they can not do anything about that now. That is CHEATING! I added an item just to meet their shipping criterion. I remember code was applied. I didn't take screenshot to prove it to them later. Who would imagine a company could cheat you like this! After that I looked for their reviews and found that I am not the only one with this issue. It has happened to other people too.

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