Richard B.

This is a scam site.My wife ordered a sample from them for which she paid a small shipping charge. There was no subscription or indication of future orders.
A week later, our credit card had an attempted charge of $89.95, which CapitalOne intercepted and checked with us if it was legitimate. When we told them no, they denied the charge. After another week, it happened again.
To their credit, when I called getbarnley's customer service line, after not too long a wait, after offering a 70% discount on the order, they agreed to cancel my wife's "subscription" and at my request, said they would delete all her information from their site. Will have to see what happens.

The first couple of orders I placed with Tanga were shipped in good order at good prices. Unfortunately, on the last order of 3 tee shirts, one item was cancelled as they were out of stock, one item shipped the incorrect size, and only one item was shipped correctly, but it took a long time to get here.
Contacted Tanga for return and credit on the misshipped item and they responded quickly with a return label. On November 5,2014 I sent it back November 6 & they received it on the 13th. As of today (March 27,2015) I have not received the refund to my credit card.

Have been in contact with them & because of the time lapse, they say they need my credit card numbers again, however, they have no secure way of getting them. The choices are: 1) e-mail the card info for all the internet to see, 2) call a phone where I can leave a voice mail with the card number for every employee or the janitor to hear, or 3) have someone at Tanga call me directly for the information. I chose the last option, however, the customer service person has called a couple of times when I haven't been able to answer the phone and have had to prod him by e-mail to call back; each time, the call either not going through or I was on another call. There is no number I can call to speak to anyone, only outgoing numbers or receiving voicemails.

They pride themselves on being a small company, and those are the ones I like to support and from whom we should receive the best service, however, Tanga falls very short in that area. The last message offered me a Tanga Credit, which I don't want, but which may have been their goal the whole time. Very disappointed in Tanga's performance on this small amount.

Since I posted this review on another site, Tanga has not made any further attempts to contact me. I guess this is their petty way to deal with negative reviews due to their lousy customer service,"