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Booked into a hotel in Santiago Chile with very poor/no internet that they could not fix. Contacted Booking.com before moving to another property who told me they would take care of everything with the property and process the refund. Booking.com blames the property and takes no responsibility. I was offered half of the cost as a refund and the whole process took weeks to resolve.
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I purchased a 7 day stay at L'baurge in Lake Charles the week of 4/14/24. I was told that this...
Car hire company cancelled the booking due to an authorisation issue, then booking.com refused to...
