Purchased engine and transmission and extended (life) warranty... small problem, after about 30k miles, leak coming from transmission in two places. Placed several calls and told a message will be given to Paul and have him call me back. He actually did call me back once requesting numbers off the transmission that I do not have. He indicated he would call me back, several days go by, no call. I called him... again, will get him a message is what I hear... no return call; called again, will get him a message and again, no return call; call him again, will get him a message etc... I feel I am being avoided and the problem is so small... makes me wonder if they will be there for us if we have a component failure... no real confidence.