Called today to get my ac units serviced was dealing with a rude customer service agent and then told the soonest appointment for service is June 26th, needless to say I canceled my membership and won't be doing business with company ever again. I should be reimbursed for all the months I subscribed since I can't take advantage of the perks of the membership. Low and behold the employee didn't even cancel my membership and when I called back to reschedule and speak with the manager refused the transfer as they said they could fit me in any day, but once the guy heard me say I was canceling my membership poof no service appointment. Run away from this company. I will be reporting this company to consumer affairs and the better business bureau.