As billing representative i saw this company allowing the sales department when subscribing customers for the first time being lied to, cheated just to make the sale then when the bill came in the mail to the customer the charges were much higher and not what was agreed upon, careful and beware you will get ripped off and youre credit ruined from this company and their in complete violation of the Deceptive Trade Practice Act this government will eventually catch up. Since i was hired four additional classes were hired and they are nearly gone from the stress and pressure form customers and metrics and it doesnt matter how well you preform supervisors always want more and better which would like the billing agents to walk on water. WARNING! DONT BE A CUSTOMER OR AN EMPLOYEE IF DONT BELIEVE IT TRY IT.