Richard H.

Placed an order on the 26th- it was shipped the 27th. Checked on it via USPS tracking- and the package was floating around Atlanta- then for some unknown reason ended back at Eckler's in Florida! So I thought a phone call would be best to sort/ figure out what happened.

OK- the hold was long- but be real- you work on your car- paint the bedroom- read a book- and have the phone by your side no big deal. BTW - have you been to a restaurant lately- you have to wait there too- especially if the food is any good!

Kathleen A. Picked up the phone- I told her the issue- she said she'd investigate- extremely apologetic and said she get back to me by the end of the day. I received an email at the end of the day - she is still looking into it - will get back at it in the morning.

Next day I received a call around lunchtime- problem is solved - and it'll be on my doorstep in a few days thanks to Fedex. What more can you ask for?

Kathleen A -thanks again for great service-a fast follow up and a complete resolution to my problem!

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Showed up on my doorstep today as promised- nicely packed and looks like a real quality piece.
Thanks again!

Yep- if the CEO-John Corpus- had any marketing skills- wouldn't have tried to do a money grab by blackmail right before they go OOB... What a rocket scientist-he put bombarding pop-ups that locked up anytime you tried to access your pictures and then trying to sell 'canvas" prints- are you kidding me?. If there was any signs of intelligence at Photobucket - they would have came out April 2nd with a REASONABLE $4.99/mo and maybe $9.99/mo if you went over a certain amount. But the damage is done- no turning back- would you trust sending them $400 -No way- as they will be OOB in less than 6 months. And left a lot of electronic waste- as so much information will be lost. Welcome to the electronic age...