Richard M.

I thought I was at the Sibelius/Avid website when I ordered the advanced version of this software under a "perpetual license." Perpetual license was presented as a one-time purchase, as opposed to a yearly subscription option that supposedly included updates and support. I did not want the recurring charges, so I paid a hefty price for the first option. When the receipt for the order was emailed to me, it was from "Digital River" and not Sibelius or Avid corp. A year later, my Paypal account was charged $104, which unbeknownst to me was set up as a recurring annual "subscription" fee by Digital River. This is not what I ordered, and Digital River has been unwilling to make the correction or refund this fee (for which I received nothing). All I could do was block them from my Paypal account, but I'm still out over a hundred bucks. Do not do business with Avid Corp (Sibelius, Pro-Tools, et al) or Digital River. They are scammers of the highest order. Additionally, the new version of the software is inferior to the older version I have used for years. I only replaced it because I had to buy a new computer, and the old version wouldn't work on it. Lots of annoying glitches and bugs that Sibelius could not fix, and the software is far less intuitive to learn than it used to be. They just shrugged and blamed it on the new Mac.