Richard O.

In hindsight I feel partly responsible for my situation, I failed to remember the golden rule of bargains. If it sounds too good to be true, then it probably is. I spotted a good deal on a phone I was looking for and bought it from these cowboys several months ago.
It took the better part of a month to turn up, although they said 10 working days.
When the phone finally arrived it soon developed an intermittent problem where it would turn of randomly without provocation. After a few weeks it turned off and never came back on.
At this point I contacted their customer service department and that's where things went from dismal to desperate. They have zero regard for the customer, none. They are untrusting, unfriendly and truly deeply unhelpful.
My phone screen was apparently scratched in transit, they refuse to fix this and have stated it will 4-6 weeks before it will be repaired. This company does not deserve the right to be in business. Do yourself a favor spend a little more money and buy off a company that values your custom.