I ordered a couple items for my class in anticipation of the new school year. No tracking or shipping info was provided and their customer service is non existent. Their phone number is a recorded message that tells you to go to the website where they reply with a generic response giving you a case # which is 5 digits and they'll get back to you in 24 hours. That was 5 days ago. Unless you're purchasing something you can download instantly I'd stay away from this company.