Richard S.

What's stupid company camscript. They go against their competitors in CHEAP way. They wrote bad reviews on their competitors before actually becoming a customer. The scripts have BUGS, demo NOT working, customer service SUX! They called their competitors scam and they even call their own script the best out there? They got upset because I wrote bad reviews about their product. I have tried the demo, it failed. No webcam at all! I sent them email, NO RESPONSE. So I didn't purchase because I couldn't get pass the demo. Now they are upset about what I wrote. Why don't they go fix up their software and script? If they can't treat their potential customers, can they support them after sales? You know what I am talking about. What an IDIOT!

WORST BANK EVER

I am Canadian and before i open the account, I asked if I could increase the point of sale limit temporary for large purchase, the bank manager said with confident YES.

Ok fine, I drove 3 hours to the States and open the account. I planned for my trip where there's no BofA in the city. I called BofA 2 weeks ahead and informed them about my trip and so they noted it down and wouldn't block my card when I used it in different city. I also called them to confirm the increase of my limit and they said no problem at all.

Ok, all the CRAPS started to happen! When I was on the VACATION trip.

1. They still blocked my card even I informed them that I would be away. I called them and they unblocked it and 2nd day, it's blocked again!

2. I was in the store to purchase something very LIMITED and the store would not hold for longer than few hours. I called BofA Customer Service, they REFUSED to increase the limit for me because my account was TOO NEW. I called my branch manager, she said impossible and would call them to find out. I was calling back and forth long distance and finally I called the branch again and was told the "Branch Manager" LEFT for the day. What the hell? She didn't even solve the problem and left home?

3. So I don't have any money except the USELESS bank card. My option is to fly to the closest city which took 5 hours flight to get my money! Finally I called friend to make a wire transfer to pay for the merchandise.

4. After many days and I am no longer new customer. Again, I have to purchase something else and called the customer service to increase my purchasing limit again. This time I was told the MAX limit is only $5000. What? Because it could go up to the balance and I confirmed this when opening the account. Now it's changed? Why I deposited LOTS of money and nobody set a limit? And when I want to use my own money and there's so many restrictions?

5. Ok, fine. If I can't use the card for large purchase, I thought I could do wire transfer. But guess what? They only allow $1000 for each transfer! $1000 for wire transfer? Are you kidding me? To go beyond that, I have to get the verification code to my cellphone. And guess what? Canadian phone won't work! So how do I get my money? Drive 3 hours to the branch?

It's stupid enough that all these craps happen. I want to use my own money and there's so many restrictions! I am finding a new bank. No more stupid Bank of America which I thought the largest bank in the US.