Richard S.

After three and a half years of flawless performance, my high-end Falcon-NW computer started taking six minutes to boot up. Unable to find the problem, I called Falcon-NW support, and Rob Guaderrama very patiently helped me resolve the issue, which turned out to be entirely my fault. My wife and I are avid bird photographers; we set our photos and videos to music and bird song to create 1-hour shows that we present to camera and nature clubs. Over the years we have purchased or helped family purchase over a dozen Falcon-NW computers, all of which have demonstrated excellent performance, and only occasionally required Falcon-NW's excellent support.