Richard S.

Based in Ivybridge, Plymouth, according to my research this business is run by a sole trader (whose first name I'm told is Mark). Placed an order on line with PetFoodPlus months ago now and have contacted them via both their web site contact form and by phone to find out where my order is and latterly to request a refund. The lady I spoke to on the phone twice sounded most pleasant and apologetic but could only leave a message with Mark to ask nim to contact me. Despite my repeated attempts to get ANY kind of feedback about my order I've been utterly ignored. Given the limited methods available to contact this company (no email address) and the apparent refusal to respond to my reasonable and polite requests for information regarding my order I can only conclude that the acceptance of my order was, from the outset, an intention to defraud me. Please do not make the same mistake as me - DO NOT order anything from this company.

The people behind this site also seem to trade as SDL Supplies and GreenSideOnline and I'm sure there are others besides - if you come across a site that has a style similar to any of these sites DO NOT BUY FROM THEM. I can't agree more with other victims of its sister sites - THESE PEOPLE ARE CROOKS! Even the Post Office can't find their postal address. Big companies or bulk buyers *might* stand a chance of getting what they order out of this company but individuals are taking a big gamble placing an order with these scammers. Surely some organisation out there can do something about these con men?

I can't agree more with other victims of this site - THESE PEOPLE ARE CROOKS! Even the Post Office can't find their postal address. Big companies or bulk buyers *might* stand a chance of getting what they order out of this company but individuals are taking a big gamble placing an order with these scammers. They also seem to trade as SDL Supplies and Security Direct and I'm sure there are others besides - if you come across a site that has a style similar to any of these sites DO NOT BUY FROM THEM. Surely some organisation out there can do something about these con men?