I was so distraught over my computer getting a virus and it actually locking me out! Was referred to Boxaid by my neighbor... contacted Zach and he gave me a price to fix it! There was a lot he had to do and in the end, it works perfectly! The best part was that the price he originally quoted stayed the same! He was professional, honest, helpful and knows what he is doing! I will refer this company to everyone I know! So thankful!