Got for Christmas...tried to use 3 different places...different amounts.no go...tried logging in web site.big joke kept saying system error. Called number on back of card.1st time got put on hold then dropped. Second time.guy wanted to much info.address birthdate email.I refuse to give it.got hung up on.after 40 minute wait.called back same thing...lady wanted to verify me with all my info...when I refused and said I wanted to check balance.didn't want to give my info.put on hold I finally hung up.