Before I go into the list of things that went wrong during my subscription with Try The World, I would like to mention that when I went to customer service with these issues, they were mostly very helpful. And by helpful, I mean they sent me a free apology gift. Additionally, most of their snacks are pretty unique and tasty. Now, here are all the issues I had. I placed my first order in August for a set amount of money, and not only did I have to wait until the September shipment to receive my order, but when they charged me again in September, it was before I even received the first box and for a new on agreed-upon amount. (They changed the price without informing me and charged me twice before I got the first package because they have a weird shipping system.) They also sent me the wrong sized box. After that got sorted out, they forgot to ship me a box in October altogether. To their credit, they did their best to resolve any issue that arose. To continue, when opening the box, you are greeted by a messy display of randomly assorted snacks with no rhyme or reason. Things like upside down packages, and the corners of wrappers curling over the edge of the box. It wouldn't be fair to compare this subscription to another because it would lose so horribly. Speaking of other subscriptions, I noticed that, for once, an item had a sticker on the back translating the text to English. Since Try The World typically doesn't include that step, I looked closer. The product that I found in my box was from the company Universal Yums. They literally re-purposed products from another subscription service. (Universal Yums is definitely a spectacular subscription, by the way.) Now here's the icing on the cake, not one, but several items I received during my subscription were close to, if not expired. It was technically the "best by date" that some of the items had passed, but I would still expect a food purchase to have more shelf life than that. And at least one item was definitely expired. To restate, there are definitely qualities snacks that I had never heard of before and enjoyed, don't get me wrong, but it wasn't worth the hassle. (The photo with the best by date of the two chocolate bars was taken in December 2023.)
Hi Riley,
Thank you for contacting us. We're deeply sorry about any issues with your account or order. Can you please send us an email at sayhello@trytheworld.com and we can go over your account and fix this going forward.
Thank you for your patience and understanding.