The website looks slick. The items seem really cheap. That's because THEY NEVER DELIVER ANY PRODUCT!
I ordered a simple top back in December. After ordering, I found out they were shipping from China. I waited their expected 45 days. Nothing. I submitted an inquiry on their site (because they provide NO CONTACT INFORMATION). They said "be patient; it can take up to 60 days". Well, it's March now. It has been more than long enough. When I went back to the inquiry to request an immediate refund at this point, deafening silence.
Dear Rita B.,
Thank you for your valuable feedback.
We have reached out to this customer to personally apologize for what happened.
From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com