Who k.

Just received letter on Jan 20,2024 dated December 24,2023. Nationstar Mortgage LLC (dba Mr. Cooper) writes to inform ALL of their customers of a data security incident at Mr. Cooper that may have involved some of your personal information. What information was involved? The personal information in the impacted files include customers name, address, phone number, email address. SOCIAL SECURITY NUMBERS, DATE OF BIRTH!

There you have it! Here is my issue. You can't have them sell your mortgage to someone else who has better data security systems. Your flat out STUCK with this incompetent mortgage company. CEO Jay Bray should be fired. Now, thousands of customers will be stressed out wondering if their data is going to be used down the road. Their fix, watch your credit report on us. Really? Should have never happened!

Oh my gosh DO NOT get a mortgage through Nationstar Mortgage LLC (dba Mr. Cooper)! They are absolutely horrible! I called and asked them about my escrow payment so I could pay it so my monthly mortgage would not increase. I do this every year in order for my monthly mortgage payment NOT to increase. I spoke with a customer service rep and they advised of the necessary escrow payment in order to NOT have an increase or change in my monthly mortgage payment. I remitted payment over the phone. I made the payment Sep 18th of 2023 and they increased my monthly payment and charged me for Oct, Nov, Dec, and Jan! This is flagrant activity! I complained with the Better Business Bureau and this organization said that I had a shortage payment of less than $100 and that is why it changed. What?! I spoke directly on the phone and told the rep I did not want my monthly payment to change and they provided me with the payment to do so. Ridiculous! ON ANOTHER NOTE AND THIS IS IMPORTANT! WHILE I WAS ON HOLD WITH MUSIC IN THE BACKGROUND AND AFTER ABOUT 1 MINUTE OR SO, I HEARD A COUGH THROUGH THE MUSIC. I THOUGHT FOR A SPLIT SECOND THERE WAS SOMEONE IN MY HOUSE! THE REP WAS EAVESDROPPING AND I HAD NO IDEA! WHO DOES THIS? THIS IS UNETHICAL PRACTICES BY NATIONSTAR MORTGAGE LLC (DBA MR COOPER)! THE CEO JAY BRAY NEEDS TO BE FIRED FOR ALLOWING THIS TYPE OF UNETHICAL PRACTICES EMBEDDED IN THEIR COMPANY. A CUSTOMER COULD HAVE BEEN HAVING INTIMATE CONVERSATIONS WITH FAMILY MEMBERS OR ANY THING COULD HAVE BEEN SAID AND A CUSTOMER SERVICE REP IS LISTENING IN?! I EVEN TOLD THE NEXT CUSTOMER SERVICE REP ABOUT THIS AND HE WAS FLABBERGASTED! JUST BEFORE THIS, THE GUY CHIMED IN ON THE PHONE WHEN I WAS SPEAKING WITH ANOTHER REP! WHAT? I WAS TOLD THIS ACTIVITY WOULD BE FORWARDED TO A SUPERVISOR. NONETHELESS, DO NOT ALLOW UNDER NO CIRCUMSTANCES ALLOW CEO JAY BAY WHO RECEIVES ABOUT 10.7 MILLION DOLLARS FOR HIS SALARY TAKE ON YOUR MORTGAGE LOAN! YOU HAVE BEEN WARNED! I HAVE EVEN WRITTEN THE DISTRICT ATTORNEY ON THESE PRACTICES.

I flew for law enforcement for a number of years and was hoping this product would be safe for the family: Horrible product! We keep resetting the video access verification so that Simplisafe can see the video if there is a break-in. Well, it continues to this day being turned off automatically. The video cameras work inconsistently and indoor video cameras come on automatically as if someone from Simplisafe is looking in?! DON'T PURCHASE!

After numerous calls to remedy, they have no solution. Here is the email we get constantly after resetting allowing verification video access and we never turn it off:

SimpliSafe
Support
Robin,

We're writing to let you know that the following contact information provided for your Emergency Dispatch Service for location (location removed) has been updated:
Visual Verification: Disabled

If you did not make this change, please verify that your Emergency Dispatch contact information is accurate by visiting http://simplisafe.com/account and selecting your protected location in the top-left of your dashboard or contacting us at *******759.

Sincerely,
SimpliSafe Home Security

After a purchase months ago, I still receive emails from Gift Tree. I have clicked on the button to unsubscribe a hundred times and the attached image comes up. This is their way of not permitting customers to unsubscribe and these marketing emails come in DAILY! Martin McClanan CEO and founder Craig Bowan should be embarrassed by these unethical policies. Perhaps the local DA, FCC, and FTC will be notified. DON'T PURCHASE from this company if you don't want your inbox filled daily with this marketing ploy!

Match.com is trying to steal money from consumers. I "Cancelled" my account weeks ago and they charged my card for nearly $100 on their so called auto renewal. When a consumer "cancels" an account, it is illegal and unethical to charge their credit card. I would recommend contacting the district attorney in the city of Dallas and perhaps an attorney for a class-action lawsuit. Perhaps I will do one or both. Match.com CEO Sharmistha Dubey, YOU NEED TO BE HELD ACCOUNTABLE FOR SUCH UNETHICAL, UNLAWFUL transactions to the consumer. Shame on you.

Never received products. Cancelled order before any shipment. Website stated they had all in stock but they did not. See string of emails to include owner stated they will process refund: will not return any response. BBB rating of F. Other online reviews very similar in stating not refunding. Not legit business filed with the state of Florida per state records.

On Thu, Dec 20,2018 at 12:17 PM Order Manager <*******@gmail.com> wrote:
Sorry Rob mother nature does whatever she does. We have to deal with weather everywhere. Will turn in a refund.

><((((º>

Sincerely,
Tom Hellwig
Aquarium Creations

Aquarium Creations Online Inc. Order Receipt
Inbox x

Rob K <>
Jan 1,2019, 10:13 AM (3 days ago)

To Order

I have yet to see my refund?

On Thu, Dec 20,2018 at 12:34 PM Rob K <> wrote:
Has nothing to do with mother nature. Your website stated "in stock." All of the other online saltwater companies I have used, ship out that day or the following day upon an order. You have to get them in and acclimate them? Proceed with refund.

On Thu, Dec 20,2018 at 12:17 PM Order Manager <*******@gmail.com> wrote:
Sorry Rob mother nature does whatever she does. We have to deal with weather everywhere. Will turn in a refund.

><((((º>

Sincerely,
Tom Hellwig
Aquarium Creations
www.aquariumcreationsonline.net

On Thu, Dec 20,2018 at 11:48 AM Rob K <> wrote:
Please refund

On Dec 20,2018 11:38 AM, "Order Manager" <*******@gmail.com> wrote:
I'm sorry Rob we have are having bad weather with heavy rain and winds up to 35 mph. Our power's was out since about 4 pm yesterday till a few hours ago. So everything that was supposed to ship yesterday is shipping today. We had planned on shipping today. Let me know asap if we should ship you or not.
><((((º>

Sincerely,
Tom Hellwig
Aquarium Creations
www.aquariumcreationsonline.net

On Thu, Dec 20,2018 at 7:40 AM Rob K <> wrote:
My bank has been notified to pull the funds back and all emails delivered to the bank. If you ship now, I will not accept the order from the delivery company.

On Wed, Dec 19,2018 at 8:38 PM Rob K <> wrote:
I don't deal well with companies ignoring customers as I own three businesses.

Cancel the order. Refund my card. I will have my bank stop the funding or pull the funding back from this order.

Rob

On Mon, Dec 17,2018 at 2:48 PM Rob K <> wrote:
You shipping out today? Would like before Christmas.

On Sat, Dec 15,2018 at 9:26 PM Rob K <> wrote:
Whatever items you do not have in stock please refund.

========== GENERAL INFORMATION ==========
Company: Aquarium Creations Online Inc.
Email: *******@gmail.com
Phone: *******@gmail.com
Order date: 12/15/2018

========== ORDER INFORMATION ==========
Payment By: Visa 4XXXXXXXXXXX
Order: EmailOrder_*******

Product Name: Metallic Green Flowerpot Coral
* size: large - $89.99
Item#: LPSGreenGoniopora
Unit Price: $89.99
Quantity: 1
Shipping Method: Livestock Shipping Non-Florida Residents

Product Name: Orange Sun Polyp Coral
* Large 4 to 5 inch - $89.99
Item#: LPSSunPolyp
Unit Price: $89.99
Quantity: 1
Shipping Method: Livestock Shipping Non-Florida Residents

Product Name: Purple Willow Gorgonian
Item#: PurpleFeatherGorgo
Unit Price: $34.99
Quantity: 1
Shipping Method: Livestock Shipping Non-Florida Residents

Product Name: Orange Tree Gorgonian
Item#: OrangeTreeGorgo
Unit Price: $49.99
Quantity: 1
Shipping Method: Livestock Shipping Non-Florida Residents

Product Name: Orange Tree Coral
* size: large - $89.99
Item#: OrangeTree
Unit Price: $89.99
Quantity: 1
Shipping Method: Livestock Shipping Non-Florida Residents

Shipping & Handling: $59.98
Grand Total: $414.93

========== SHIPPING INFORMATION ==========
Name: R
Day Phone:
Email:
Yes I would Like to Receive My Secret Sales Flyer and Discount
Coupon: Y
Address:

Rob K Jan 1,2019, 10:23 AM (3 days ago)
$414.93 due.

Rob K <>
Jan 1,2019, 10:29 AM (3 days ago)

To Order

By the way Tom, i have read some of your negative google reviews. Holding on to my money will not be a good thing. I am originally from Florida and I will take you to small claims court at the drop of a hat. If i don't see my money in my account at the end of this week, I will sue, I promise.

Your friendly retired military officer,

Rob

On Tue, Jan 1,2019 at 10:23 AM Rob K <> wrote:
$414.93 due.

On Tue, Jan 1,2019 at 10:13 AM Rob K <> wrote:
I have yet to see my refund?

On Thu, Dec 20,2018 at 12:34 PM Rob K <> wrote:
Has nothing to do with mother nature. Your website stated "in stock." All of the other online saltwater companies I have used, ship out that day or the following day upon an order. You have to get them in and acclimate them? Proceed with refund.

On Thu, Dec 20,2018 at 12:17 PM Order Manager <*******@gmail.com> wrote:
Sorry Rob mother nature does whatever she does. We have to deal with weather everywhere. Will turn in a refund.

><((((º>

Sincerely,
Tom Hellwig
Aquarium Creations
www.aquariumcreationsonline.net

On Thu, Dec 20,2018 at 11:48 AM Rob K <> wrote:
Please refund

On Dec 20,2018 11:38 AM, "Order Manager" <> wrote:
I'm sorry Rob we have are having bad weather with heavy rain and winds up to 35 mph. Our power's was out since about 4 pm yesterday till a few hours ago. So everything that was supposed to ship yesterday is shipping today. We had planned on shipping today. Let me know asap if we should ship you or not.
><((((º>

Sincerely,
Tom Hellwig
Aquarium Creations
www.aquariumcreationsonline.net

On Thu, Dec 20,2018 at 7:40 AM Rob K <> wrote:
My bank has been notified to pull the funds back and all emails delivered to the bank. If you ship now, I will not accept the order from the delivery company.

On Wed, Dec 19,2018 at 8:38 PM Rob K <> wrote:
I don't deal well with companies ignoring customers as I own three businesses.

Cancel the order. Refund my card. I will have my bank stop the funding or pull the funding back from this order.

Rob

On Mon, Dec 17,2018 at 2:48 PM Rob K <> wrote:
You shipping out today? Would like before Christmas.

On Sat, Dec 15,2018 at 9:26 PM Rob K <> wrote:
Whatever items you do not have in stock please refund.

This review is for the popcorn factory online (thepopcornfactory.com). The store and online store are one in the same - I checked. Extremely poor service. Orders are not consolidated. For example, one order to a vet office is separated so they receive 1/2 the order for their party and the other order arrives days later. One order which was supposed to be delivered today is just now shipping today. I HIGHLY DO NOT recommend purchasing from this company. I should have looked at the reviews first before purchasing. With Yelp they are rated at 2 stars! That should tell you something! They are also under the umbrella of 1-800 Flowers. That should also tell you something. That site receives poor reviews as well.

I self published a book Sep of 2016 and on both occasions just before Christmas, I ordered several hundred books. In 2016 they printed the black and white photos very dark and was told it was outsourced to another printer. They remade the books. Again, this Christmas 2017, my ordered was flawed again with very dark printing. They replaced the books again and they were exactly the same, dark printing. Sent all five cartons of books back and WON'T use CreateSpace again. Highly Recommend that you DO NOT use Createspace! They stink!