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So I used to buy from this site - used to. Last order, the snuck in a "perks" membership. By the time I see my credit card bill to pay - it's past the 30 days to cancel. This is just fraud. Memberships should be a proactive choice, not a sneaky charge. I'm done with this company.
Tip for consumers:
This is a great example of how to ruin your business.
Products used:
I did not use the "perks"' membership just ended up being charged for it!
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Empty.
Ordered the smallest thing and came in a huge box with another huge box inside WITH PAPER. The...
We bought from this company once in 2021 and they have been charging us an annual fee ever since....
We apologize for any inconvenience you've experienced. Our 14-day trial is clearly stated as transitioning into an annual charge if not canceled. This information is provided on our website and in email confirmations. If you wish to cancel or have any concerns, please reach out to help@uncommongoods.com.