I needed this random part for my blinds in the condo that I rent. Obviously, I didn't want to spend a lot, but still wanted them to function again. This local place has everything you can possibly imagine for blinds. I had no idea this market even existed. Who knew you could repair blinds? I am all about reuse, re-purpose, and recycle, so I adore this concept. I seriously thought you had to scrap the whole blind system. I was researching and found this place online and found out they are a local Las Vegas business! I called and Jennifer explained everything. I wasn't making the purchase of a lifetime and my order was only about $20 but, when I do buy my home, I will have this company install all of my window coverings! I felt that good about my experience. I like to support local, small, family-run businesses like this one. It's all about customer service for me and the ability to get real humans with real solutions.