I booked tickets through this company, RateYourSeats.com for Doobie Brothers concert. It was rescheduled for over a year later and I will not be in the country at the time of the rescheduling. I asked for a refund as they advertise "100% Money-Back guarantee" on their website I was quite rudely denied and told "your best bet is to resell the tickets online". Run, Run Run from these people!
Hi Robert,
Our Buyer Guarantee ensures that customers will receive a full refund if their event is cancelled. If an event is rescheduled, customers may use their tickets for the new date or re-sell them.
If your concert gets cancelled we will uphold our Buyer Guarantee and you will be contacted about your refund options.
Best Regards,
RateYourSeats.com