Roberta d.

So, I've been shopping at Pier One for over a decade and have a Pier One credit card--which is separate than their store business. So two years ago, I moved. My mistake. I notified the two separate accounts. Every time I have ordered anything or gone into my new local Pier One store, my account is NEVER correct. I have had the same cell number for 12 years yet they have it associated with someone else! I ordered a piece of furniture and did they send me a postcard to my new address? NO! They called a defunct phone number! Even though I explained my move is permanent and the old number is no longer working. Trying to change my address information involves repeated requests at the store and calling 'Customer Service' and waiting for ages to speak to a human! It's been a nightmare!

I love Amazon as an ebook reader, a Prime member with free shipping, and avid book, music, office supplies buyer! I hate to shop at stores as it's a waste of time to me!

Who doesn't love Black and Decker Toaster Ovens? I always have until they chose to make the button that should stop at OFF, and push said button beyond off and it is ENDLESSLY ON. Here's the thing--OFF should be OFF. There shouldn't be any way to leave any toaster oven on because it will burst into flames! I had to turn it into an electronic clean up event.

Been shopping online in the past few decades--used to go the store in Maine once in awhile--but it's so easy to shop online and free shipping!

I have had great luck finding cherry tables with screw on legs, a desk that has the right surface for organizing, and I will buy from them again.

Just try to cancel your account on WeightWatchers online! Just try! It is next to impossible to cancel your account online! They offer an email address so I sent an email and they responded. They said the email is only an 'acknowledgement' even though I requested cancellation 3 months ago! They kept charging me month after month. When I telephoned their office in NY *******112) and said I am filing a complaint with BBB, their response was, "We can only credit the most recent amount charged."