Thumbnail of user robertah196

Roberta H.

Redding, CA

Contributor Level

Total Points
106

1 Review by Roberta

ADT
  • ADT

10/26/21
Verified purchase

I just tried to change my service to self monitoring and was told I can't do that until my service contract is up. I am thinking okay a year - that's what I get. No I can't change my service to self monitoring (no payments) until April 4th of 2024! I signed up in April of 2021. No one ever informed me that I was signing up for a 3 year contract. In fact, I feel like they told me I could cancel at any time. Anyway, my advice is - Just Don't.

Products used:
Security products

Service
Value
Shipping
Quality

Roberta Has Earned 26 Votes

Roberta H.'s review of ADT earned 26 Very Helpful votes

Roberta hasn’t received any thanks yous.

Roberta doesn’t have any fans yet.

Roberta isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jaquan173
maurice t. reviewed ADT
5/6/24

This company is terrible they transfer you like 8 times before they solve your issue you buy the...

Thumbnail of user lucindaf43
LUCINDA F. reviewed ADT
5/4/24

Waited a year to get google camera for the front of house. Was told that the price was 293.00 (2...