Roberta L.

Figured this was a big mistake when I discovered that his trial led to a monthly subscription of $98. When I called upon receiving the product to tell them to cancel the subscription I was told that I needed to return the free trial at my expense. I told them that they had quite the racket going. I was then told if I continued to use the product for 30 days they would offer me a 30% discount or could cancel with no penalty. I recorded the conversation for confirmation.

I noted the date in my calendar and called back to cancel. I explained to the representative that I was calling to cancel and was told they couldn't find my account. I then gave them my order number and was put on hold for 17 minutes until I hung up and called back. Upon reaching the next representative I again indicated I was calling to cancel the subscription before it was charged and also told them not to be put me on hold. I was told they were putting me on a a silent hold and that they could still hear me while they looked up my information. After a minute my call was rerouted to yet another representative.

I informed this person again not to put me on hold and gave him the order number. He then offered me 50% to continue with the subscription. After telling him no I was then offered 75% discount. I again said no and to cancel.

I was informed that my account had been closed and that I would receive an email confirming that of which I have yet to receive.

Their free trial offer with shipping and handling is a total farse. The info on the automatic subscription plan is buried in the terms and conditions. Fortunately I printed copies of everything. Their games when calling to cancel is just a further attempt to screw the customer.

The products themselves offered no measurable improvement. I used them for the 30 days to give it a fair shake, but in the end all I got was a big hassle with the company who markets this product. Please don't waste your time and money on this scam.