These folks were awesome. We got sweet seats for the Xscape, Monica and Tamar Braxton concert when we called the GoodDeedSeats customer service. Very polite, and helpful. We went through a bunch of seats and prices together on the phone and the rep was really nice. They seemed liked they actually wanted to genuinely help. By the end we located nice seats that are very close to the stage on the floor! The price was a little high but well worth it.If you can call a customer service department, not wait forever on hold, and get an American on the other end who is polite and helpful in this day and age, it is a valuable thing.