Robert F.’s Reviews of Direct Unlocks & more

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Direct Unlocks

Unlocked Phones

“Did not work”

4/27/24

Verified purchase

Your soft ware looked good but could not unlock my iPad nor iPhone

Reason I chose this business:

Because of reviews

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Customer Service R. – Direct Unlocks Rep 4/29/24

Hello Robert,

Thank you for taking the time to leave a review. I'm sorry to hear that you experienced difficulties with unlocking your iPad and iPhone. Our service is designed to handle a wide range of unlocking scenarios, and your satisfaction is extremely important to us.

Since your iPhone 6S Plus order status shows "Unlock Complete," it would be great to ensure that you've followed the instructions provided via email to finalize the unlock process—for iPhones, this usually involves connecting the phone to WiFi and turning it off and on.

Regarding the iPad, our unlocking services are primarily for iPhones tied to specific network carriers, and while iPad unlocking isn't mentioned, similar carrier restrictions may apply. If there's been any misalignment with the compatibility or criteria specified for our unlocking services, our team is here to support you.

For further assistance and to ensure you receive help tailored to your specific situation, please reach out to our customer service team directly on the website. We're committed to helping you resolve these issues and improving your experience.

Best,
Charlotte