I stayed one night at this run down Hotel and unfortunately I forgot an expensive Knife. So I called them they said they found it and described it to the TEE. When I went back to retrieve it, they switched it and handed me a piece of Junk, the picture below. The Hotel manager Rick was useless he thought it was funny and while laughing told me next time you'll keep better track of your belongings. So if you stay there better not leave anything if it has any value at, because either the hotel manager Rick or the staff will steal it.
Hello Robert,
Thank you for bringing this to our attention. We are sorry to hear about your experience. We are currently receiving a large volume of requests, so it takes longer than normal to process them. Our apologies for that. Please send us your booking number at support@bookinggroup.com and explain the situation. We'd like to look into this to see how we can help.