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Robert G.

Contributor Level

Total Points
80

1 Review by Robert

  • ACO Rent a Car

2/28/24

Houston Bush airport
Booked through Economy Bookings.
They should be ashamed of doing business with ACO. My sister drove me to pick up the car and we were late to pick it up because the tiny office is located in a giant airport parking lot. The lot attendant had no idea this outfit was even located in the lot. I get in the tiny cubicle and the remote person on the video screen said my reservation was cancelled. He didn't want to hear about the difficulty I had in finding that place or that I had spent 45 minutes on hold with the supposed constant number trying to get directions. They kept my deposit as well as the full coverage insurance fee they charged me ahead of time. I took a shuttle back to the airport and rented from Sixt. After reading the other reviews, it looks like it was the best choice to make. I avoided all the rest of their scams.

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