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I researched sites that provided conversion services and decided to give Legacybox a try. I sent 3 200 foot reels for conversion to thumb drive. The published 5-6 week turnaround time became 12 weeks. The 3 files on the thumb drive were as good as I expected for 61 year old film of early marriage years and first son. The price was reasonable for what I received but I could have saved $$ but just getting the download file and editing that to my own thumb drive. It looks like they always have a "special" of x % off of list.
Early on in the wait process I replied to one of their status emails suggesting that they may want to alter their emails to an easier to read format/font. Their reply, YOU COULD ALWAYS ALTER IT YOURSELF, (my caps) did not seem to be a very customer friendly reply.
I still have another 3-4 reels to be converted as well as about 150 slides. I might try one of the other sites just to get a comparison of service. OVERALL SATISFIED!
Tip for consumers:
Check for pricing discounts
Products used:
8mm to thumb drive conversion
Easy to order and able to use Amazon payment info for checkout was a big plus. Seem to be well constructed and fit better than the old ones.
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Hi, Robert.
Thank you so much for the feedback. We very much appreciate your assessment of our service. I apologize about the long turnaround times right now. This is something that we working diligently to correct. I am very interested to hear your thoughts on our emails, and to review the response that you were given. Please reach out to us at any time to look into this for you.
Our customer service team is available 7 days a week if there is ever anything we can help you with at questions@legacybox.com or by phone at 800-797-8210.