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Robert L.

2
Level 2 Contributor

Contributor Level

Total Points
422

5 Reviews by Robert

  • Hostpapa

4/9/24
Verified purchase

Started getting emails that my site has exceeded resource limits. I took my site down, there is no transmissions and I still got emails. Many reviews state that this is a ploy to make a customer upgrade to a more expensive product. The support person I spoke with did a tap dance and said the sales person would call me. I didn't need sales, I needed tech support. I reviewed my cPanel and there are no malicious scripts or files. I also scanned my site. This sounds a bit fishy to me.

Products used:
Website hosting

  • Dick's Sporting Goods

6/22/22
Verified purchase

I am attempting to make this review as short as possible but capture all of the interactions.
To begin I will never shop at D i c k' s Sporting Goods again.
My first visit I purchased a set of woods. The man was great, he set the loft of the driver, I hit a few shots on the launch monitor and he also changed the grips. I returned a couple of days later to have a shaft pulled from another club and an adapter installed so I can change shafts on my new driver. A month later I went back and purchased a set of irons. The salesman was knowledgeable and directed me to D i c k' s manufactured irons. I told him I'd take them. He came back with the clubs in his hand. No box. He said we don't have a box. I told him to get a box. I then said to him turn on the monitor so I can hit a couple of shots. He says you can't use the launch monitor unless you are being fit. I looked at him but didn't make an issue because I wanted the clubs.

When I got home I began thinking about my experience and I said WTF. D i c k' s is a multi billion dollar company. Are they so nickel and dime cheap they won't let a customer who spent several hundred dollars on a set or clubs use the launch monitor? So I put the clubs back into the box and drove over to the store and returned them. I have gone into a local small business golf store for a used club and the first thing the salesman did was put me on the launch monitor.

Predictably I got an email the next day for a survey. I answered it honestly and then the manager called me. She gave me the company policy spiel. And said a customer can pay a fee to use the launch monitor and have it deducted from their purchase. The commissioned salesman lost a sale by refusing to accommodate a customer. And D i c k' s on behalf of the manager, lost a customer, the manager didn't make any attempt to try and save the sale. D i c k' s has significant revenue so it won't miss one customer. On the other hand its easier to keep an existing customer than to try and find a new one.

Products used:
None I returned the product.

  • Match

12/15/21

I used match a year ago. I received likes and would contact the person and they would say they made no such like. When i decided to cancel I would get a number of likes and messages. None of the people were serious. I canceled. One year later I signed up as a free member and tested my theory. True to form I got a few likes and a couple of messages. I performed reverse searches because as a free member I could not reply or contact the person. However I searched by keyword, their name and location. The result was nothing. I know that the search method worked as I tested it with posted names and the search returned a person with the posted name. So is Match's aim to motivate one to pay for complete access based on bogus contacts. My review is my experience. And may not be typical.

  • Grubhub

8/31/21

Ordered from Carrabba's. The driver must have been a smoker because my bag of food reeked of the odor of cigarette smoke. I responded to Grubhub's app and gave them a review, never heard a word from them.

  • Real Appeal

12/2/19

The first year was very good. Good classes, good coach, Rachel. Nice web interface, available times and make up times with one to one coaching sessions. Was time well spent and just about hit my aggressive goal.

I started my second year and just quit. The new "platform" is poor and whenever technical issues occur the response is that it is the new platform. Scheduling is poor, there may be a 10 AM or 1 PM during the week. That is fine if you don't work. The web interface, dashboard has little to no functionality. You are unable to set your own goals of baseline numbers. They are hard coded into your dashboard. During classes I have seen a number of participants unable to either see video or hear audio. So I would say it was not user error. I would rate it just two stars as the host of each class is competent. The delivery vehicle and available times is one star at best.

Robert Has Earned 22 Votes

Robert L.'s review of Real Appeal earned 20 Very Helpful votes

Robert L.'s review of Match earned 2 Very Helpful votes

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