Robert L.

My local suntan city has not updated their beds since the place opened. They do change the bulbs when needed because those beds will not work once its time to replace them. I ask why different locations have much newer and better beds and was told, the owners never wanted to invest any money into the place. So I am stuck in a location that has ancient beds, because the owners are cheap. And the company itself will not make them upgrade. Or I can drive an hour to the much better locations. Once this membership is up, I will not be giving them anymore of my money. I have already had my debit card number changed. So there is no way for them to keep drawing money out of my account. All it takes is a five minute call to your bank or credit card company to change your card number. Also, the pushy sales people really get on my nerves. I know they have to try to push the products, but I am not paying 80 bucks for a bottle of lotion that cost them at the very most, 10 dollars. They all have the same ingredients in them, use the cheaper stuff from Walmart and get the exact results.

If you expect to ever receive your order, then I would find a different place to shop. I placed an order on 12/8/2021, during checkout there was a message saying, shipping is taking longer than normal. So, to expect upto 5 extra business days for them to process your order. Today I checked the progress of my order, they are just now packing orders from 11/25/2021. If I had known, I would be waiting a month or so for my order, I would have never placed it. It is not my fault; they cannot keep enough employees to keep the place running. I have sent two email requests, neither have been answered. I spent over an hour on the phone trying to get someone, gave up after an hour waiting. Now I have filed a complaint with the BBB, I recommend everyone do that.
I had ordered from them in the past a few times, everything went great. Guess they expanded too quick and now the customers are paying for it!