Robert L.

I used to subscribe back in the 1980s and was pleased. But the magazine these days is a shadow of its past self. Here are specifics:
First, I subscribed and only received three issues over a year. I called after ten months and was told the back issues would be sent to me, but that was two months ago and I never received them.
Second, the wait times for customer service are very long.
Third, they only review about three products in a category. If you reviews of more products in that category (e.g. Irons, vacuums, etc.) there is an up-charge.
Fourth, their articles are general information one can easily find on the internet -- no need to spend money on a Consumer Reports subscription.
Fifth and finally, Consumer Union has become a political advocacy group to institute ever more rules and regulations.