robert m.

I signed up and paid for this program. It was about $457.00. A week later, it is further reduced to under $400. Nutrisystem will not refund the difference. The customer service ( two of them) who handled my request to cancel this product after one shipment were rude, unprofessional and determined to charge me the $125. Nor did they try and offered me other potential solutions. This was even after I explained there appeared to be mouse droppings in the dry box full of food that they delivered to me. To me they were Clearly unsympathetic and lacked empathy to my concern and issues. They didn't even discuss that they would look into my issues and get back to me.

However, they were sure to tell me that I would have to pay the $125. They did this by way of charging my original credit card information from my first order when I signed up two weeks ago. In other words, they kept my credit card information and then, as soon as I got off the phone with them, they immediately charged my credit card account $125 even after all of the issues I raised and, stating I did not want to pay this cancellation charge of $125. (They probably charged my card while we on the phone. That's what the credit card statement showed.) This was after I stated I do not want to pay that, the box and possible mice droppings, the expense overall.

The lack of sensitivity to the customer was frustrating, maddening and really, incredible in this day and age of full refunds or partial refunds and maybe even a "Sorry" it didn't work out with most on line companies.

Stay tune... I'm going to attempt to return the box and see if they will honor their "guarantee or your money back... just return the unused food"

Go with someone else if you have the time to research weight loss products and services.

Purchased a OLED TV. Two days later they told me what I had bought was a Commercial LG OLED and that it need a special chip to activate it. Then they said the TV I wanted was about $1,600 dollars more and that they could adjust the order.

They do not advertise Commercial TVs (for hotel lobbies etc.) on their web sit "ABCTVS.com. I checked this several times to make sure I didn't miss something. After reading other REVIEWS, I discovered that this was not a mistake but rather a scam. Scam and a waste of my time.