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You can't ever get ahold of them. I havfe been waiting for my order for about 14 days so far. They told me it takes 5-15 days. I spent about $350.00 and have yet to receive any comments on when my order will arrive, even though I repeatedly try to get ahold of them. I don't know if i am being scammed or not.
Robert M.'s review of Kookua earned a Very Helpful vote
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