NOT only does Climber not deliver on the Satisfaction Guarantee it purports, but it borders on being libelous. It appears that their intent is to utilize fast talking sales representatives that paint you a rosy picture of what they will do. After they suck you of your funds, you never get any response from that person. Then they surreptitiously make every attempt to take more money without authorization and providing any support. It's their modus operandi... I am in current litigation to get all my money back and so should you if you were scammed by Climber. Ask Climber management what their employee turn over rate is...? The one guy I talked to quit the next day because he didn't want to work for an unethical company any longer!