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Robert P.

Contributor Level

Total Points
81

1 Review by Robert

  • GreensideOnline

6/21/14

I ordered and payed for an item by Mastercard on26/03/*******. After a couple of phone calls to their so called customer support asking where my order was I received an E Mail on 07/04/2014 stating my item was on `back order` and would be delivered in 6-8 weeks.
I phoned again on 16/06/2014 querying my order without success and asked for a refund but was told I had to request it in writing which I did by E-mail.
I had a reply stating they would be` happy to offer a credit off my next order`.
I E-. Mailed them back stating I wnted either the item I ordered or a refund as a credit is of no use to me. I have not had a reply. I have phoned them a couple of times since without success.
I contacted Mastercard but was told the payment had gone to a Paypal account and to try contacting Paypal.
I contacted Paypal and was told nothing could be done as they only handled the transactions for a `Virtual Office`. And could do nothing.
I really do believe this is a scam and would advise anyone to avoid greenside at all costs.
I wish I had seen these reviews previously.

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