These people are impossible! I tried, and tried again to get serious, without giving them my charge card#. I wanted paper billing. Once SiriusXM has the charge card #, they routinely keep charging the account, for increasingly higher rates when trials are done. When this happens, we must do the dance to get lower rates, or cancel. I like the service...but although the trial price is good, the normal price, to me, is absolutely not worth it.