Robert S.’s Reviews of Seeking Alpha & more

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Seeking Alpha

Stock Trading

“Credit card renewal is a fraudlent "Gotcha"”

1/28/24

Had an inital rate for $50. They renewed one year on Dec 12 for $250.00. After contacting them and the credit card company 12 hours after I saw the renewal, To bad for me. I am stuck with a one year subcription I did not want. Capital One credit card would not help me. I am very diasppointed in Capital One as well as the preditors at Seeking Alpha that took the time to send 60 pages of "proof" to Capital One to make sure they could keep my money. This is a lesson for all credit credit card holders... Don't give your credit card info out to any company where there is automatic renewal. I was a way on a trip and missed the deadline. Don't let this "Gotcha" happen to you. Terribly unfair to the consumer.

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Seeking A. – Seeking Alpha Rep 2/1/24

Thank you so much for taking the time to leave us a review, Robert.

We would like to apprise you that - You were billed according to the authorization provided by you when you signed up for the service. All our subscriptions are set on auto-renewal (unless canceled). You could have avoided this charge, had it been canceled a day before the renewal due date.

The Introductory $39 Premium price was only available for the first year and the renewals are at a regular rate of $239 plus tax.

We maintain complete transparency with our users to avoid any confusion regarding the billing terms.

If you don't have an active subscription and wish to remove the payment information, you can easily do it from the subscription settings page.

If you still have any further questions or concerns, feel free to write to subscriptions@seekingalpha.com

-The Seeking Alpha Team