Before I discovered AusFF, as an American, I simply had to ignore the many online retail outlets located in Australia, because they didn't offer international shipping. But with AusFF, that issue is now completely circumvented. AusFF is easy to use, it communicates effectively with consumer, and it delivers promptly. The lone potential downside is that the service can become very costly if used without proper planning given beforehand to declared value, weight, parcel size, etc. But in summary, AusFF does an excellent job that instills confidence. I'm already using AusFF again, and am grateful for their outstanding service. Well done!