LITERALLY the most effective and thorough support I have received in a long while. My agent was extremely thorough, considerate, polite and clearly knew her role. She did everything she could to ensure I understood the process and clearly explained how I should be on the lookout for upcoming call to action(s) on my part, as to not slow down the claims process. It is so far and few between these days to come across this kind of work ethic, so I felt compelled to let you all know what stellar customer support Asurion customer service reps provde.