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Robyn F.

Contributor Level

Total Points
83

1 Review by Robyn

  • GlassesShop

7/16/23
Verified purchase

While I loved the frames I purchased, within three months, the lenses started to become wavy, making it impossible to read anything. When I contacted customer service, I was told that since I was unable to get a good photo of the issue, there was nothing that could be done since I was outside of the 30 day window. Maybe if I had a better camera, I might have been able to get this issue fixed, but as it stands, my phone's camera is apparently not good enough for my glasses to be fixed.

Products used:
Regina Round Crystal Eyeglasses, prescription lenses with coatings

Service
Value
Shipping
Returns
Quality
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Glasses S. – GlassesShop Rep

Thank you for your review. We apologize for the inconvenience that was cause, however, one of our agents will reach out to you via email and help resolve the issue for you. Please recheck your email and feedback to us as soon as possible. Hope for your understanding on this matter.

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Robyn F.'s review of GlassesShop earned 3 Very Helpful votes

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